Terms and Conditions
Digital Gold FoundryLast updated: May 9, 2026
Overview
These Terms and Conditions govern your use of the Digital Gold Foundry website at digitalgoldfoundry.com and any services provided by Digital Gold Foundry ("we," "us," or "our"). By engaging our services or using our website, you agree to these terms in full.
If you do not agree with any part of these terms, please do not use our website or engage our services.
These Terms and Conditions are intended to serve as a general baseline. All client projects are governed by a separate signed project agreement, which takes precedence over these terms where the two conflict.
Services
Digital Gold Foundry provides website design, development, and ongoing website management services. The specific scope, deliverables, and timeline for each project are agreed upon in writing before work begins. Any work outside the agreed scope is subject to a separate agreement and additional fees.
Payment Terms
Payment structure varies depending on the nature and scope of the project and will be clearly outlined before work begins. Depending on the project, we may require:
- A partial deposit paid upfront before work begins
- Full payment upfront for smaller projects
- Milestone-based payments for larger projects
All payment terms will be confirmed in writing prior to the start of any project. Work will not begin until the agreed payment or deposit has been received.
For ongoing monthly management retainers, payment is due at the start of each billing cycle. Failure to pay within 7 days of the due date may result in a pause of services until payment is received.
Ownership and Final Transfer
The completed website and all associated deliverables remain the property of Digital Gold Foundry until final payment has been received in full. Upon receipt of final payment, full ownership of the project is transferred to the client.
If full payment is not received within 30 days of the agreed launch date or project completion, Digital Gold Foundry reserves the right to disconnect the website from the client's custom domain. The site will remain inaccessible until the outstanding balance is settled in full.
We will provide written notice before any disconnection is carried out and will make every reasonable effort to resolve outstanding balances directly before taking this step.
Cancellations and Refunds
We understand that circumstances change. Our refund policy is as follows:
Before work begins: If you cancel before any work has started, your deposit or payment will be refunded in full.
After work has begun: If you choose to cancel a project after work has started, any refund will be determined on a case-by-case basis, taking into account the amount of time and resources already invested in your project. We will provide a transparent breakdown of work completed and discuss a fair resolution with you directly.
Monthly retainers: Monthly management retainers may be cancelled at any time. Cancellations take effect at the end of the current billing cycle. We do not offer prorated refunds for partial months.
We are committed to handling all cancellations fairly and transparently. If you have concerns at any point during a project, please contact us directly before cancelling so we can work toward a resolution.
Post-Launch Warranty
Digital Gold Foundry provides a 90-day warranty period following the official launch date of any website we build. During this period, we will address any bugs, broken functionality, or technical issues that arise from our work at no additional charge.
This warranty covers issues directly resulting from our build. It does not cover:
- Changes made to the site by the client or a third party after launch
- Issues caused by third-party platform updates or outages
- New feature requests or content changes
- Issues resulting from the client's failure to maintain required platform subscriptions
After the 90-day warranty period, any fixes or updates outside of a management retainer agreement will be scoped and billed separately.
Client Responsibilities
To deliver the best possible result, we ask that clients:
- Provide all necessary content, assets, and information in a timely manner
- Provide clear and consolidated feedback during revision rounds
- Respond to communications within a reasonable timeframe
- Maintain any required third-party platform subscriptions, including Webflow hosting plans
Delays caused by late content delivery or feedback may affect the project timeline. Digital Gold Foundry is not responsible for project delays resulting from a client's failure to provide required materials.
Revisions
The number of revision rounds included in each project will be outlined in your project agreement. Revisions beyond the agreed amount may be subject to additional fees, which will be communicated and agreed upon before additional work proceeds.
Intellectual Property and Ownership
Upon receipt of full payment, the client owns all final deliverables produced for their project, including design files and the Webflow project. Digital Gold Foundry retains the right to display completed work in our portfolio unless the client requests otherwise in writing.
Any third-party assets used in a project — such as stock photography, fonts, or plugins — are subject to their own licensing terms. It is the client's responsibility to ensure continued licensing compliance after project handoff.
Confidentiality
Both parties agree to keep confidential any sensitive business information shared during the course of the project. This includes but is not limited to business strategies, financial information, unreleased products or services, and client data. Neither party will disclose confidential information to third parties without prior written consent, except as required by law.
This confidentiality obligation survives the termination of the project or business relationship.
Non-Disparagement
Both Digital Gold Foundry and the client agree not to make false, misleading, or disparaging statements about the other party — publicly or privately — during or after the project. This includes but is not limited to social media posts, online reviews, and statements to third parties.
We are committed to resolving any dissatisfaction directly and professionally. If you have concerns about our work or conduct, we ask that you contact us first so we can address them before any public statement is made.
Website Hosting and Ongoing Management
Websites built by Digital Gold Foundry are hosted on Webflow's platform. Continued hosting requires an active Webflow plan, which is the client's responsibility to maintain unless otherwise agreed.
For clients on a management retainer, services are defined in the retainer agreement. Digital Gold Foundry is not liable for issues caused by third-party platform outages, hosting interruptions, or changes made to the site by the client outside of our agreed scope.
Force Majeure
Digital Gold Foundry shall not be held liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control. This includes but is not limited to illness, natural disasters, platform outages, internet disruptions, or other unforeseen events. In such cases we will notify the client as soon as reasonably possible and work to resume normal service promptly.
Limitation of Liability
Digital Gold Foundry's total liability for any claim arising from our services is limited to the total amount paid by the client for the specific project or service in question. We are not liable for any indirect, incidental, or consequential damages including but not limited to lost revenue, lost data, or business interruption.
Dispute Resolution
In the event of a dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good-faith direct communication.
If a resolution cannot be reached through direct communication, both parties agree to submit the dispute to binding arbitration before pursuing any legal action. Arbitration will be conducted in accordance with the rules of a mutually agreed upon arbitration service, in the state in which Digital Gold Foundry operates. The decision of the arbitrator shall be final and binding on both parties.
Nothing in this clause prevents either party from seeking emergency injunctive relief where necessary to prevent immediate and irreparable harm.
Governing Law
These Terms and Conditions are governed by the laws of the United States and the state of California in which Digital Gold Foundry operates.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated terms. Existing signed project agreements are not affected by updates to these general terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Digital Gold Foundry
Email: charles@digitalgoldfoundry.com
Website: digitalgoldfoundry.com